Patient Resources
We are privileged to have you as our patient. Here you’ll find all the resources you need in one place. Whether you need access to medical records, are preparing for your first appointment or want to leave us feedback, we can point you in the right direction.
Choose a topic from the links below or scroll down the page to see all our patient resources.
Current Patient Records
Need to access your patient records? Current patients can request their records or release them to a third party.
Remember, only you or your personal representative have the right to access your protected health information. Only you, your Mental Health Representative or Healthcare Representative can allow a 3rd party to access your private health records.
Inpatient Psychiatric Hospitalization
Bowen Health Psychiatric Hospital provides crisis intervention and stabilization for patients suffering with mental illness, suicidal thoughts or behaviors, and detoxification for substance use and alcohol addiction.
If you choose to admit yourself into Bowen Health Psychiatric Hospital voluntarily, you’ll need to complete our voluntary admission packet.
To request the release of your records from Bowen Health Psychiatric Hospital, please complete the release form. Remember, only you, your Mental Health Representative or Healthcare Representative can allow a 3rd party to access your private health records.
NEW PATIENTS
Prepare for Your First Visit
We are grateful you chose Bowen Health as your healthcare partner. Please complete all relevant registration documents before your first appointment.
On the day of your appointment, please arrive 30 minutes before your appointment time so we can ensure all your information is correct. Be sure to bring your photo ID and insurance card to your appointment.
Need Help?
If you have a question, need assistance filling out the registration documents, or want to review insurance and payment details, we’re happy to help! You can ask a Patient Services Representative when you check-in at your appointment or give us a call, Monday – Friday from 8am – 5pm.
Appoint a Healthcare Representative
An appointed healthcare representative can make healthcare decisions on your behalf if you are incapable of doing so. You can appoint a representative for mental healthcare only or both mental and physical healthcare. Select the necessary form to complete your request.
Telehealth Consent
Select services at Bowen Health are offered via telehealth. If you choose to conduct your appointment via telehealth, you are required to first submit a Telehealth Consent Form.
Patient’s Rights and Responsibilities
As a patient, you have certain rights and responsibilities. Some rights are guaranteed under federal law, and some are Bowen Health’s pledge to ensure you are treated with dignity, compassion, and respect.
ASPIN Patient’s Rights
If you or your child is registered as a participant in the Department of Mental Health and Addiction (DMHA) Supported Clients (DSC) Program, you are entitled to certain rights during your treatment. Learn about your rights and responsibilities within the program by clicking the link below.
Financial Assistance Consideration
Depending on your family’s income, you may be eligible for fee assistance discounts. To be considered, complete a Financial Assistance Assessment by clicking the link below.
Patient Concerns and Support
We believe each patient should be empowered with the skills to navigate and advocate for their healthcare. If you believe your care has not been provided fairly, we will provide a Patient Advocate to guide you through the grievance process by emailing PatientExperience@BowenHealth.org. You may also call the Consumer Service Line for the Indiana Division of Mental Health at (800) 901-1133.
Please do not use these phone numbers for emergencies. If you or someone you know is in crisis, walk in our door, call/text 988 or 800-342-5653, or go to the nearest Emergency Room.
Patient Feedback
We value your feedback because it helps us provide the best patient experience possible. If you have a concern, suggestion, or you want to recognize a staff member who went above and beyond, please let us know!